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Privacy Policy

This data processing by Maria Puder d.o.o. is carried out by the responsible service:


Address: Veliki Curciluk 21 Stari Grad / Sarajevo

Email: info@goby.ba

The responsible person at the time of data collection is:

Director Aslıhan Sultan Aksu

Tel: 062 036 988

Responsible service:

Regarding all questions related to data protection or for filing objections to the collection, processing and use of your data by  Maria Puder  d.o.o. , you can send your objections via e-mail or letter addressed to:

Veliki Curciluk 21 Stari Grad / Sarajevo


1. In general

Security and confidentiality of your data is for Maria Puder d.o.o. This is a serious and important issue and therefore only the most modern safety standards are used. With the data entrusted to us, as well as with the data we have taken, we treat it strictly confidentially and use it responsibly. Therefore, we inform you about the relevant provisions on data protection (DSGVO - Regulation on data protection, the Law on Harmonization of Data Protection from 2018, the Law on Personal Data Protection of BiH).

2. Collection and processing of personal data

Your personal data and possibly the documents or photographs you have downloaded are collected and processed by Maria Puder d.o.o. for the purpose of processing and forwarding data within the business relationship with you as a partner (buyer, supplier), including electronically prepared and archived documents (such as correspondence). In this regard, the following personal data are processed:

Name and surname

Date of birth

• Contact information (address, e-mail address, telephone number)

• Data on orders and deliveries

• Payment information

Each time you access our Internet offer, the access data is forwarded to the appropriate Internet browser and stored in the protocol folders, the so-called Server-Log-files.

These are the following data:

• The IP address of the access computer

• Identifying platform users

• The name of the open page

• Date and time of page opening

• The URL of origin, from which the user came to the open page

• Session ID

3. Purpose of data collection

The main purpose of data collection by  Maria Puder d.o.o.  is you can use the service safely, efficiently and personally. Personal data is used for the following purposes:

• Proper completion of the contract, execution of the order

• Customize, measure and improve our service

• Offer our products and services

This data that you have entered, or that we have, if necessary, taken from publicly available registers.

All information taken regarding the proper performance of the contract relies on Article 6 (1) b of the Data Protection Regulation (DSGVO). To send promotional material and information, etc. your permission is required, and in this regard the processing of your data relies on Article 6 (1) of the Data Protection Regulation.

Maria Puder d.o.o. undertakes to treat your data on the basis of data protection in accordance with applicable laws.

4. Data transfer, data transfer to third countries

Maria Puder d.o.o. does not pass on personal data to third parties, except in cases where that person has exclusively given consent to such action or if there is a legal obligation on the part of  Maria Puder d.o.o.

5. Cookies and plugin

Maria Puder d.o.o. uses the so-called cookies to be able to individually create and optimize online experience and online time. Cookies contain e.g. information on the access to the appropriate server so far or information on which offers have been accessed.

Cookies are not used to run programs or install viruses on the user's computer. The main purpose of cookies is to adapt the offer to the user and to make the use of the service as comfortable as possible.

Maria Puder d.o.o. currently uses only "session cookies" that are not stored on the user's hard disk and that are deleted when leaving the browser. Session cookies are used for authenticated login and Load-Balancing.

You have the option to refuse cookies at any time. As a rule, this is done by selecting the appropriate option in the browser settings or through additional programs. Details can be read in the "help" function of the browser used. If you choose to opt out of cookies, this may adversely affect your performance and service usage.

Google Analytics

Our websites use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses the so-called. "Cookies", text files, which are stored on your computer and which allow the analysis of your use of the website. The information generated by the cookie (including your IP address) about your use of this website is transmitted to a Google server in the USA and stored there. Google will use this information to analyze your use of this website and to compile a web activity report for the operator of that website, in order to continue to provide services related to your use of this website and the Internet. .

Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by using the appropriate settings of your software in the browser; in this case, we are obliged to note that you may not be able to use the comprehensive functions of this website.

By using this website, you declare that you consent to the processing of data, which is collected through Google about you in the manner previously explained and for the stated purpose.

Facebook and Twitter Social Plugins using "2-click-solutions"

Our websites use the so-called Plugin ("Plugins") of social social networks Facebook and Google+ and microblogging-client Twitter. These services are offered by Facebook Inc., Google Inc. and Twitter Inc. ("Bidders"). Facebook is managed by Facebook Inc., 1601 S. Carlifornia Ave, Palo Alto, CA 94304, USA (“Facebook”).

An overview of Facebook Plugins and their appearance can be found at: https://developers.facebook.com/docs/plugins

Twitter is run by Twitter Inc., 1355 Model St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). An overview of the Twitter buttons and their appearance can be found at: https://about.twitter.com/en_us/company/brand-resources.html

In order to increase the protection of your data when visiting our website, the plugins are using the so-called. "2-click-solutions" integrated in the page. This integration guarantees that when you open a page to which we are connected on the web and which contains such Plugins, there is no connection with the servers of Facebook, Google or Twitter. Only after the Plugins are activated and obtain your consent for data exchange, your browser establishes a direct connection with the servers of Facebook or Twitter.

The content of the corresponding Plugin is then transferred directly by your service provider to your browser, which is then integrated into the page. Through the integration of Plugins, service providers receive information that your browser has found the appropriate page of our website, and even when you do not have a profile with the appropriate service provider or you are not currently logged in to the same. This information (including your IP address) is transferred directly from your browser to the server of the relevant US service provider and stored there.

If you are logged in to one of the social networks, the service provider can directly attribute it to your Facebook profile, ie. Google+ visit our website. If you interact with plugins, e.g. if you press the "like" or "Twitter" button, then the relevant information is also transferred directly to the service provider's server and stored there. Information is also published on social networks, ie. on your Twitter account and are available to your contacts there as well.

The purpose and scope of data collection and further processing and use of data by the service provider, as well as your rights in all this and the possibility of settings to protect your privacy, read from the information on data protection by the service provider. Facebook data protection information: http://www.facebook.com/policy.php Twitter data protection information: https://twitter.com/privacy

If you do not want Facebook or Twitter to link the data collected from our website directly to your profile with the appropriate service provider, you must log out with the appropriate service provider before activating the Plugins.

6. Data storage, access and security

Your data is kept until the end of business cooperation until the expiration of the valid warranty periods, limitation periods and legal deadlines for data storage as well as until the end of all disputes, in which the data could serve as evidence.

Maria Puder d.o.o.  associates, who are in charge of the data, have access to the processed data.

Data is protected through access control, access, entry, forwarding, order control, availability, and termination control. Safeguard measures are continuously updated in accordance with technological progress.

7. Your rights

In accordance with the relevant legal provisions, the rights and legal remedies listed below are at your disposal. To exercise your rights and in case of questions please contact:


Veliki Curciluk 21 Stari Grad / Sarajevo


• Right to information (Article 15 of the Provision on Data Protection / paragraph § 43f of the Law on Data Protection Adjustment 2018 / Article 22 of the Law on Personal Data Protection Official Gazette of BiH No. 49/06, 76/11, 89/11 corrected) Vi you have the right to request information about whether personal data is being processed, and if the answer is yes, to find out what personal data about you is being processed. You also have the right to be informed about the purpose of data processing and its legal basis, the category of personal data, the transfer of data to third parties, as well as the period of data storage.

• The right to correct and delete You have the right to request the urgent correction of incorrect personal data - taking into account the purpose of data processing - the completion of incomplete data, as well as the deletion of your data.

• Right to restrict processing 

You have the right to restrict the processing of all collected personal data. These data, after the request for restriction, are processed only with an individual permit, until the implementation and enforcement of legal requirements. 

Data transfer 

(Article 20 of the Data Protection Provisions) You have the right to request unlimited and uninterrupted transfer of personal data to a third party.

• The right to object (Article 21, paragraph 1 of the Provision on Data Protection / Article 22 of the Law on Personal Data Protection Official Gazette of BiH No. 49/06, 76/11, 89/11 corr.) 

You have the right, for reasons arising from your special situation, to object at any time to the processing of your personal data, which are either necessary for the performance of a task, which is of public interest or is the result of public violence and which has been delegated to a responsible person which are necessary to preserve the legitimate interests of the responsible person or a third party, if the interests or fundamental rights or fundamental freedoms of the person concerned, which require the protection of personal data do not prevail.

In that case, the responsible person may no longer process personal data, unless he/she is able to prove the necessary reasonable reasons for processing, which go beyond the interests, rights and freedoms of the person concerned or that the processing serves to realize.

You can lodge an objection at any time against the processing of data aimed at direct advertising. If you take steps to enforce the above rights, Maria Puder d.o.o.  must be announced immediately. And the company should implement the set reques no later than one month after the receipt of your request, in connection with the requested measure.

Your contact partner:


Veliki Curciluk 21 Stari Grad / Sarajevo


8. Complaint to the data protection authority

The Data Protection Agency is in charge of requests and complaints concerning violations of the right to information, violation of the right to secrecy, correction or deletion. Maria Puder d.o.o.